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Job Opportunities

Spectrum is committed to creating and maintaining a community in which youth and adults of all diverse identities are treated with respect, dignity, and equity, and a community that is free from the weight of hate, discrimination, and fear. To read our entire Diversity Statement, click here.

Drop-In Youth Coach
Part-Time Medical Billing Specialist
Part-Time Youth Development Coordinator
Temporary Full-Time and Part-Time Warming Shelter Staff


Drop-In Youth Coach

Spectrum Youth Coaches are the primary, front line staff in the Drop-In Center, located at 177 Pearl Street in Burlington. They provide brief interventions, screening, resource coordination, referrals, and informal case management to youth being served in the Spectrum Drop-In Center. The Youth Coaches need to be healthy role models for the youth being served. The hours are 10:00 am and 6:00 pm, Monday-Friday.


  • Maintain Drop-In Center as a safe, clean, and accessible space for youth and young adults, ages 14-24.
  • Provide supportive brief intervention based on Motivational Interviewing.
  • Provide resource coordination, case management, and referrals to other  Spectrum and community services as appropriate.
  • Facilitate activities to attract, educate, and empower youth.
  • Advocate for and with youth and assist them to access and utilize resources and services within Spectrum and the community
  • Assist in the training and mentoring of new Youth Coaches and AmeriCorps members.
  • Be responsible for record keeping which includes daily logs, meal and people counts, and other data required by funding sources and the Agency.


  • Must be at least 18 years old.
  • Must be knowledgeable about issues facing target population (homelessness, HIV/AIDS, substance abuse, mental health problems, family conflict, physical health issues, criminality, etc.) or be willing to learn.
  • Ability to engage and build rapport with both adolescents and young adults and set effective limits and boundaries with youth.
  • The ability to work independently and as a team member and according to the NASW code of Ethics.
  • Participating in supervision by identifying needs and issues, asking for assistance, support and training, and being able to accept and utilize feedback.
  • Commitment to the values of diversity with respect to gender identity, race, age, socio-economic level, sexual orientation, and religion.
  • This position may include driving the Spectrum van and/or transporting clients. Driver’s license may be required.

Part-Time Medical Billing Specialist 

This position supports Spectrum’s Riverstone Counseling program and has responsibility for insurance verification, billing, collections, and follow-up for third-party billing. The Medical Billing Specialist will also assist with special reports, analysis and perform other duties and responsibilities as assigned.


  • Process client billing
  • Maintain preferred provider status on insurance company panels
  • Verify and follow-up on health insurance status of clients
  • Follow-up all third-party and client accounts receivable
  • Process all counseling cash receipts
  • Other duties as assigned


  • High school diploma and two (2) years of experience with a strong background in medical billing, compliance, collections and customer service.  Associate’s degree is preferred.
  • Experience with Microsoft Office and medical billing software required. Experience with electronic health records preferred.
  • Ability to learn new software


  • Ability to organize work and manage time to accomplish tasks and meet deadlines, including the ability to adapt to changing priorities
  • Self-starter with the ability to work independently as will as part of a team
  • Must have strong written, verbal and listening communication skills and effective problem-solving abilities

Works in a normal office environment.  Position requires numerous daily trips up and down a flight of stairs, as well as daily trips to the post office and other Spectrum nearby locations.

The above duties and responsibilities describe the general nature and level of work performed in this job.  They should not be construed as an exhaustive listing of all job duties and responsibilities by employees so classified.

To apply, please email a cover letter and resume to

Part-Time Youth Development Coordinator

The Youth Development Coordinator supports youth ages 14–23 in the Department for Children and Families (DCF)/state custody as they transition to adulthood and acquire the skills needed to be self-sufficient adults. This position is 20 hrs/week. Hours are somewhat flexible but typically are between the hours of 9:00 am–5:00 pm for 3 days per week; either Monday–Wednesday or Tuesday–Thursday.


  • Providing direct case management services to approximately 15 youth monthly
  • Maintaining comprehensive client files, monthly data reporting, and financial tracking of Medicaid money spent
  • Collaborating with DCF, foster parents, residential programs, schools, and community agencies to assist youth in developing a comprehensive plan for making the transition from state custody
  • Creating and maintaining a very fluid schedule to meet with youth, community partners, and Spectrum programs in the community, home, and office
  • Be able to work independently with youth and collaborate effectively with our team
  • Providing case management by:
    • Completing intake assessments, supporting youth in setting and achieving personal goals in the areas of education, employment, housing, transportation, relationships, enrichment, normalcy, health, identification and basic needs
    • Creating a service plan with youth and providing life skill instruction, making appropriate community referrals, and utilizing Medicaid funds to support youth in achieving their goals


  • Bachelor’s degree in social work or related field
  • One year of experience working with adolescents and young adults
  • Commitment to the value of diversity with respect to gender, race, age, socioeconomic level, sexual orientation, and religion
  • Knowledge of adolescent and young adult development
  • The ability to build trust and rapport with adolescents
  • Excellent communication and problem-solving skills
  • Maintaining client files through daily entry in Electronic Health Records
  • Monthly Medicaid database entry and accurately tracking Medicaid money spend
  • Skill in coordinating services with other agencies and professionals
  • The ability to utilize supervision by asking for assistance, support and training, and accepting and utilizing feedback
  • Ability to manage time and set priorities to accomplish tasks and meet deadlines, including the ability to adapt to changing priorities


  • This is a field position and frequent travel is required, including client transport. Reliable transportation and comprehensive insurance is required.

To apply, please email a cover letter and resume to

Temporary Full-Time and Part-Time Warming Shelter Staff

These positions provides support for youth staying in the winter warming shelter, which is open from November 1st -March 31st. Staff is expected to be active participants in the supported housing community & activities that support youth to achieve their goals. Staff will model effective, appropriate, and timely communication with others regarding resident updates. Timely and accurate completion of record keeping is also essential to this position. These positions are temporary as the Shelter is open from November 1st -March 31st.

Responsibilities of all position include:

  • Willingness to work as a member of a comprehensive treatment team with homeless youth ages 18-24
  • Creating and encouraging a healthy living space and community as well as responsibility for overall safety and daily function of the shelter
  • Daily assessment and face to face interaction with youth
  • Daily documentation via Electronic Medical Record system
  • Creativity, problem solving, and crisis management
  • Utilizing techniques to encourage and motivate youth
  • Attendance and completion of trainings, as assigned

A Bachelor’s degree in social work or related field or equivalent work experience is preferred. Experience with young adults who have mental health and substance abuse issues is beneficial.

The difference in the positions are the hours required to work. Please see below for specifics hours relating to each.

Part Time: Saturday and Sunday: 5:00 pm – 1:00 am.
Part Time Overnight: Saturday and Sunday 12:00 – 8:00 am.
Full Time: Monday – Friday 5:00 pm – 1:00 am.
Full Time Overnight: Monday – Friday 12:00 am – 8:00 pm.

To apply, please email a cover letter and resume to

Spectrum offers medical and dental insurance, 403(b) retirement plan, life insurance and a generous time off policy. We are an equal opportunity employer. We place a high value on workforce diversity. People of color; multilingual speakers; women; and gay, lesbian, bisexual, and transgender people are strongly encouraged to apply.