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It’s All in the Details

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Here is a recent letter from Mark Redmond, our executive director, on his experience visiting Detail Works, our social enterprise that teaches youth the soft skills they need to be successful in the workplace.



Last summer I ran into a young woman in our counseling waiting room who works for Detail Works, our social enterprise that teaches youth the soft skills they need to be successful.

Her name was Ariel. I asked how things were going and she said enthusiastically, “I just got promoted! I’ve never been promoted in my whole life!” She was beaming.

A couple of weeks ago, I stopped by the shop to check in with the youth staff there. These are just a few of the things they told me:

“Without this program I’d be pretty broke. Because I would go to another fast food
restaurant and work there and it would suck.”

“It’s really helping me be able to manage people better. I’m learning different ways to approach people and asking them to do stuff, but in ways that help them meet their needs too.”

And when I asked why customers should bring their cars to us:

“Because we actually try. We care about the car and try to make sure it actually looks nice. I mean we take care of it and we actually make it look a billion times nicer.”

“We put our heart into it. We try our best and we all work together to push out a great product. There’s a lot of love around here.”


If you’d like to give our youth—and your car—a fresh start, you can book an appointment online here. In the meantime, Ariel said it best:

“I’m so grateful for your donation. Thank you so much for giving me an opportunity to have a good life, a better life that I want.”

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